PATIENT SATISFACTION SURVEY

Progress:

Was the receptionist pleasant and courteous? 

How was the efficiency of the check in process?

Any concerns I had about my financial arrangements and Insurance coverage were discussed with me privately and in a professional manner.

The Clinical Staff were skilled, efficient, and professional in the treatment they provided me.

How was the courtesy and professionalism of the person who took your phone call?

Your test/imaging results were reported to you in a reasonable amount of time?

Did you get the advice or help you needed during office hours?

Which provider did you see today? 

How was their willingness to carefully listen to you?

Did they spend enough time explaining things to you in a way you understand? 

Were all instructions regarding your medications and follow up care gone over and addressed?

Do you feel the Provider spent enough time with you and addressed all your pain concerns? 

How was the overall comfort of the office?   Including Cleanliness and Adequate parking?

How was your wait time before the office visit?

What do you feel is an appropriate wait time in the reception area before being seen by the Provider?

How would you rate your OVERALL experience in our office?  Including the care and concern of our office staff, our Providers and Our practice as a whole?

Would you return to the Pain Relief Center for elective procedures or recommend the Pain Relief Center to your family and friends?